Fairer Credit Billing, Smarter ICP Grading & Enrollment Reliability
Web visits now cost half a credit, phone credits are only charged when a number is actually found, and ICP grading uses real technographic evidence for more accurate lead scoring. Enrollment handling is more reliable across the board.
Fairer Credit Billing
- Company-level web visits now cost 0.5 credits instead of 1 — if a visit identifies only the company (not a specific contact), you pay half the rate
- Phone number credits are now charged only when a requested phone number is actually found — no more paying for lookups that come back empty
Smarter ICP Grading
- ICP grading now incorporates technographic evidence from job postings and tech stack data, giving you more accurate fit scores backed by real signals
- Custom signals return more real companies and reject false matches more aggressively across all search providers, so your signal results are cleaner out of the box
- Email verification now falls back to a secondary provider when the primary returns an inconclusive result, reducing the number of contacts stuck in an unverifiable state
- Verified same-domain emails can now replace bouncing ones — when a company rebrands and the old address bounces, Avina swaps in the verified new-domain address automatically
- Single-step sequences with research instructions now receive their research pass — previously, research required at least two steps to activate
- Research instructions now support rich text formatting and embedded Saved Documents, so you can give the AI clearer, more structured guidance
- The "already enrolled" skip reason now names the specific sequence and enrollment date, making it easier to understand why a contact was skipped
- Enrollments remain visible even when their parent sequence is unpublished, so you don't lose track of in-progress outreach
- Fixed duplicate enrollments occurring when overlapping automation workflows targeted the same contact simultaneously
- Fixed enrollment claims not being released when a deployment cancels mid-enrollment, which could block contacts from future enrollments